Verio Extorts Money, Little Guy Gains Nothing
A long long time ago (prior to 2000) my brother and I had registered for hosting and domain support via Verio, at the time there weren’t many options and they seemed best. A few of the domains I have are still registered through them, therefore DNS control is done via Verio.
Apparantly in 2002 when we sent in the cancellation email for hosting (though we wanted to continue DNS with them at the time) Verio disregarded did not receive the email, and therefore never stopped the hosting account. They continued hosting it for approximately 30 days then canceled it due to non payment.
After this they put a hold on the account, but somehow continued to bill us for the domains we had registered. This hold made it so that we could not make any DNS changes, nor move these domains until we paid them full price for the 2 years of hosting that we canceled and that they provided for only 30 days.
This seems to be extortion to me, if I want control of my domain, I need to pay for a service that I never received, nor will I ever receive… Believe me, if anyone asks me about what host to use, Verio will not be my recommendation.
October 12th, 2007 at 11:40 am
so, you didn’t pay right??? that is ridiculous
the most they shouldve charged to release the domains is the 30 days they provided service
dont you archive email?